Error: The carpets are dirty and need a good cleaning. We love this hotel. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! Our floors were very sandy by the time we left. The lady at the front desk was very standoffish and rude. Lock in the lowest price from these sites. All in all this motel was a poor rating and will never stay there again. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . We stayed for 6 nights in August 2008. Yes, there is elevator access to all floors. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. It had 2 queen beds. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Parking is very limited. This is the version of our website addressed to speakers of English in the United States. Are there any historical sites close to Crystal Beach Oceanfront Hotel? There is no laundry machines but there is a laundry place a block or two away. In fairness to the hotel and its staff, this situation was handled well. Like its sibling hotel The Carousel . Prices are the average nightly price provided by our partners and may not include all taxes and fees. She then assigned us a new room. I asked why and they said because of Covid. The food at the Barracuda Bar was plentiful and good. For specific inquiries, we recommend calling ahead to confirm. Taxes and fees that are shown are estimates only. Private bathroom. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Barracuda's Bar & Grill, and direct access to the beach! If you booked through us and want to leave a review, please sign in first. The room and everything in it seemed fine, clean, spacious when we got in. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. The lady at the front desk was very standoffish and rude. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? A great family oriented place! Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Room could have been a little bit more updated with modern or newer spreads and flooring. No real lobby area. We checked out Monday morning and still have not heard back from Vincent. more. And she proceeded to remind us that we needed to keep our dog quiet. Malia, we regret to hear of the issues you experienced. The Ocean is directly connected with the boardwalk. My husband said I'm sorry but we are in this room. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The pool by the Barracuda Bar was open and well kept. 14 years ago I didn't even want to give 1 star. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The next morning while waking up, we found a stage 2 larva bedbug. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. This hotel is clean and located right on the beach. Please enter a valid email address. Each review score is between 1 and 10. Payments made by partners impact the order of prices displayed. 8.6. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. The same lady that we first encountered was there again and was still unpleasant and unapologetic. See more questions & answers about this hotel from the Tripadvisor community. The room was carpeted and tiled in kitchen and bathroom. She then assigned us a new room. We hope you will give us the opportunity to serve you again. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. This is the version of our website addressed to speakers of English in the United States. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. To see correct prices and occupancy info, add the number and ages of children in your group to your search. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. Thank you from me and my grandchildren and you will be seeing us again. All you can do is check for them on arrival. This lets us know our reviews come from real guests like you. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. All rights reserved. Bays Sails Inn 102 60th St Ocean City, MD. Posts are solely the responsibility of their respective authors. Crystal Beach Hotel. I cannot say enough of wonderful things about this hotel and staff. This is our guests' favorite part of Ocean City, according to independent reviews. Please dont include personal, political, ethical, or religious commentary. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. For the money we paid, this hotel was not worth it. when I went to get wash cloths they did not have any. We won't be back. Guests submit their subscores and their overall scores independently theres no direct link between them. Please see our partners for more details. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We brought it up to the front desk and asked for a new room. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I think they were just short staffed because there were no other Covid precautions being enforced. Cancellation and prepayment policies vary according to accommodations type. Thank you again and we hope to see you soon! Staff was less than easy to get along with. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. All content should be genuine and unique to the guest. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Review tags are currently only available for English language reviews. She followed him back to our room and told me the same thing. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? The staff was super friendly and helpful. Free WiFi access is available. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Copyright 19962023 Barracudas Grill was a great place to hang by the pool for eats and drinks. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. They even allowed us to come back and us the amenities after check out. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. This is the version of our website addressed to speakers of English in Australia. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Hungry? Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Crystal beach hotel in Ocean city Md did not provide maid service. Respect the privacy of others. 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