Here's a bit more information on what some of the more popular view types available on our website mean. Can I use my easyJet Plus benefits on an easyJet holiday? I want to cancel for a cash refund is this possible? All sports and leisure activities are subject to availability, and use of certain facilities may be limited so that all customers have a chance to use them and you may be required to pay a deposit to be use certain equipment. This deposit amount is decided by the hotels directly rather than by us. We've created the following video to guide you through finding and using your easyJet holidays credit. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Thats a promise. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. If youd prefer to get some advice before booking, you can speak to our team, Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading, If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidays, Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. We recommend you add it to your mobile phone contacts before travelling. If you have a question about a flight only voucher, please visit the airline help centre. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. There is no waiting time and you will be taken directly to your accommodation. Are transfers included in an easyJet holiday? you will be required to follow local health authority rules. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. How do I use my easyJet holidays gift card? Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Maximum total size (length + width + height) must be under 275cm. The carrier covers a network of over 1,000 routes in We will try to send you a reminder using the contact details we have for the lead name on the booking. This is because not all hotels are able to accept groups of more than ten people. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Is there anything I need to be aware of? Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. We're on a mission to make a positive impact through travel. Some seats on board the aircraft are restricted but we show you which ones when booking. You can contact your hotel directly for further information. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! Im looking to book a holiday for a group of ten people or more can I do this online? If you have any issues while youre away, were here for you 24/7 through our UK based On Holiday Support team. With flights, luggage, hotel, transfers, food and drink all included in one unbeatable price! Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. Free Chatbot Platform: BotPenguin. If you want to get the best value from your holiday budget, an all-inclusive holiday is the perfect choice. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. WebAn Easy Way to an easyJet Refund. You can book a huge range of exciting tours and activities through our partner Musement. Discount cannot be used in conjunction with Free Child Places. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. Keep this safe as you may be charged a fee if its lost. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Our Customer Service team are not able to give advice on specific visa or passport requirements. All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). We dont support some of the earlier versions of Internet Explorer any more. Can I use an easyJet flight voucher to buy an easyJet holiday? Prices are subject to change. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. If youre still having issues, please contact our team who will be able to re-send your documents to you. You'll find this on your confirmation email and other emails you've received from us. You can do all of this through your easyJet holidays account. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. Offer can be changed/withdrawn without notice. These visas are valid for up to 30 days. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Alcohol: drink responsibly when on holiday. See below for more information around all-inclusive holidays. For more information, please refer to the latest FCDO advice for Morocco. Also, easyJet and OpenAirlines partnered under which easyJet has begun using So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. Before you fly with easyJet, you need to check-in online. You can make requests for your hotel when booking your holiday online. Hotels could also be affected by building work or renovations. 4. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. What types of transfers can I get on an easyJet holiday? Will I need to pay any deposits or local taxes at my hotel? If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). If you dont have one, you can sign up here. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Will I pay extra if Im a single person booking a double room? To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. You may also receive a message from the airline if you provided your contact details when checking in online. Your phone number is equally important - we'll use it to contact it you in the event of emergencies, and to send you updates about your transfers during your holiday. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. Youll be able to see the amount of credit you have remaining and when it expires. When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. Still need help? Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. Book a beach getaway or a city escape to a range of destinations under 500pp. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. Where can I book excursions, tours and activities for while Im on holiday? Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. The reduction is based on the same board basis and room type as selected for the holiday. Some hotels may charge for access to the Wi-Fi network or impose usage limits. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products, highlight differences between models, and offer additional user guides and how-to videos. To find our more about taxes that might apply in your destination, see our handy Tourist Tax guide. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. If you have any questions about our flights or managing your flight as well as info on For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. As a first option, well usually try to find you alternative flight or hotel arrangements, but this may not always be possible. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. Are there restrictions with the use of sports and watersport facilities/activities? Beach & lake holidays also include transfers. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. Brands can easily integrate customer support chatbots to cater to simple concerns of prospective customers and pass on the complex issues to customer service agents. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. For more information, please refer to the latest FCDO advice for Tunisia. The chatbot was key to changing to a Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Prices are subject to change. Type in the buttons title. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Offer only available by phone. Chatbot Conversations. We'll need to let our transfer partner know and there may be additional costs to take these items. Pay extra if Im a single person booking a double room away, were here for you 24/7 through partner. See our handy Tourist Tax guide to you place between 01/01/2022 and completed by 31/10/2024, webhooks, Zapier. 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