T:Our team had to decide how we would provide refreshments to attendees. T: I had to improve my performance by 20%, or I would not be eligible for a raise that year. R:This saved us 12 hours a week, and it only took me 2-3 hours to create. can expect during an interview with bp, and provide you with tips on how to best. The process took 8 weeks. Go to job-related competencies to find out the competencies relevant to different job types.. Five core competencies for the world of work in 2023 Therefore, any date prior to 2019 might not be accurate. Report. The interview questions are . "Every valuable piece of knowledge gained from my Bachelor of Business Administration Degree will be applied to my work with Zurich Insurance Company Ltd.. My University experience was a positive one. Don't be nervous though, the good thing about competency based interviews is they offer a wonderful opportunity to describe some of your finer moments to a captive audience. All of these factors culminate in a solid relationship based on mutual respect." Written by Rachelle Enns on May 4th, 2019. S:In a previous job, I noticed that customer feedback on a particular suppliers products had consistently become negative. Had an initial phone interview, then an interview with the team I would work with. Read on to discover more about competency-based interviews, how to use them effectively and discover 26 questions to ask candidates. I arranged for coaching from another staff member and checked there werent any external issues they needed help with. R: Results Describe the outcome resulting from your actions. I interviewed at Zurich Insurance. Be the first to find this interview helpful. R:By managing my time and responsibly completing my duties, I was able to consistently deliver work unsupervised. I believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very successful. Why Zurich specifically? Ranked 199 out of 229 reviewed companies Difficulty Rating 60% Interview experience Positive 100% Neutral 0% Negative 0% 0 - 1 of 1 reviews Sort by Latest Top rated Most helpful Technical Business Consultant Expand | February 2018 | Job offer? Overall felt the experience was good, quick and transparent. "As you can see on my resume, I have strong tenure with my previous employers. I most definitely value my clients and am sure to nurture those relationships as much as possible. If I find solid interest, or need clarification on any of the topics, I will research the concept or trend further. You must create your own answers, and be prepared for any interview question in any interview. Provide an example of your ability to deliver high-quality work under pressure. The study concludes that competency-based employee interview model, enables Be sure to keep your answer in a positive and conversational tone as opposed to heavily opinionated. By the end of the Competency Based Interviewing Skills Training Course, the participants of this course will be able to: Explain the process and steps involved in Competency based interviews. "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. The Most Common HR Interview Questions | BrightHR | BrightHR United Kingdom Down Canada Australia New Zealand Ireland CareersSupportBlog Login 0800 470 2432 Our Products Bright software BrightHR ", "In order to stay up to date on insurance industry trends, I subscribe to a variety of google alerts. These requirements may be different depending on the State that you are working in as well. If a Masters Degree is required to reach particular levels with Zurich Insurance Company Ltd. then I am happy to do so. I have got numerical, verbal and situational judgement tests before Hire Vue video interview. Competency-based interview questions require interviewees to give specific examples of times in which they demonstrated particular sought-after interpersonal competencies such as adaptability, creativity, or oral / written communications skills. Competency-based interviewing (CBI) is a style of interviewing in which a job candidate's competence is assessed through eliciting information about past experiences and the behaviour and skills used. When I wouldnt be able to, I provided my managers with advanced warning. Investing: 32%. Competency based interviews are designed to test one or more skills - or competencies. Assure the interviewer that if you were hired on with Zurich Insurance Company Ltd. that you plan to stay long term. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. S:I was working unsupervised with a coworker who was known for deliberately underperforming. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Share. Over the next 5 years I would love to be promoted within Zurich Insurance Company Ltd. as I prove my strengths and abilities. ", "Your company has a really impressive industry reputation and I would be thrilled to learn from your leadership team. Assure the interviewer that you have gained transferable knowledge and that you are prepared to apply that knowledge. This includes scanning the company website, checking for online customer reviews, going to Glassdoor.com to view any employee reviews, and perhaps speaking to anyone you know who already works in the company. I will not reapply for any future roles at this company. Some positions within Zurich Insurance Company Ltd. will require you to hold special certification or licensing. The presentation went well and our clients were very happy. A strategy for competency-based interviews There are two main strategies for tackling competency-based interviews. Mi stato chiesto di commentare il mio background e poi si discusso di argomenti come i miei hobby. They hated this idea. Effective communication. Perhaps bringing in a more senior team member too. How do you stay organized? On a scale of 1-10, how skilled are you in communication? Practice 25 Competency Interview Questions. Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules? These questions also aim to identify whether you have the qualities necessary to make you a successful employee. Trustworthiness. T:I was responsible for training them in basic duties and getting them settled in. To fully understand a candidate's past behavior, make sure to explore the following three components . As it turned out, there was a minor fire in a kitchen, and it was put out safely. What makes you interested in Zurich Insurance? 13 Feb 2018. 1. 90 minutes long two interviewers from department of role applied for. R:As a result, I have never found myself in a position where I faced a challenge that I wasnt at least aware of how to solve. In those instances, honesty isn't always the best policy. It makes the work pile up, unless you get fired and end up unemployed. Common key competencies that employers may look for include: Teamwork Decision-making skills Communication skills Problem-solving skills Leadership capabilities Time-management skills Flexibility Creativity Integrity Trustworthiness 3. Dates shown above are approximate. If it's something that catches me by surprise, I usually ask if they can clarify or explain. While I did this, I called our emergency line to dispatch specialists and alert local emergency services. Describe a situation where you had to deal with a difficult customer. 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Example of work experiences, from current or previous roles. Negotiation skills. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Answer dates might appear two to three weeks before they were published. ", "I am definitely more of a face to face communicator. Have you ever worked as part of a team when a colleague was not doing their job duties? 90 minutes long two interviewers from department of role applied for. S:In one role, I was part of a team that updated important data. When a hiring manager asks this type of question, they want to hear about specific skills and real-life examples of your key competencies. Interview Questions. The email told us to click on a link and enter our information. Take a look at these six sample competency-based interview questions and answers to get a feel for what you might be asked: Tell me about a time you used the XYZ method to solve a problem. #7. About Civil Service Behaviours and Competency Based Interview Questions. Competency 3 1. Display to the interviewer that you are engaged in the interview process by doing your 'homework; on them. This is a perfect opportunity to display your passion and insight when it comes to your industry. Provide an example of when you used a new approach to solve a problem. The STAR acronym has one extra step, which provides the interviewers with more information. Drive for results. Yes 15 Situation/Task: Senior leadership's formal and informal communication methods were not producing the results they had hoped. Read our Terms of Use for more information. A:I contacted my extensive diary of warm leads and offered competitive deals if they signed a contract that month. Competency-based interview questions are one of the most common questions asked of job candidates. Sudden changes will occur in the workplace from time to time. Tell me about a time when you provided excellent customer service. ", "I think that globalization has made the insurance industry more competitive; thus, creating a greater need for good reviews and customer satisfaction. Reasonable questions asked during the interview. Interview process at Zurich Insurance Overall experience Poor Excellent Easy Difficult Interview process length About a week 39% About a day or two 23% About two weeks 18% More than one month 11% About a month 9% Most reported steps On-site interview 63% Phone call/screening 48% Problem solving exercises 28% Background check 28% Presentation 23% I interviewed at Zurich Insurance, Colloquio con responsabile del dipartimento HR, e due capi. The next day, I approached the manager and requested that future communication of that nature be conducted in person, versus text message. I have often had clients comment on my ability to relay the information to them in an easy to understand method. Even though I hadnt improved by the full 20%, I received a raise and agreed on steps that would help my continued improvement. R:The result was that when people made mistakes, they would speak up, and we could work to resolve them and ensure consistent output from the team. Before you interview with Zurich Insurance Company Ltd. it is very important that you do your research. Competency Based Interviewee Preparation Book Now Expand all The Programme Competency Based Interviewee Preparation will be delivered as a half-day online workshop. S:When I began my previous job, they explained that the environment was quite rigid. What it tells us: In an industry still driven by person-to-person interactions, customer is king and client focus comes in as the most common universal competency across all banking jobs. Enlist the services of a trusted colleague, friend, or family member and run mock interviews that focus on this question type. User-Submitted Answer I do not want to assume that a client is struggling so I will let them go through the contract on their own pace and then encourage questions through all steps in the process.". Tell me about a time you supported a . It includes modules on the competency-based interviews, the selection system and more. A competency-based interview is an interview in which hiring managers ask questions to determine how you've handled tasks, challenges and other aspects of your previous or current job. S:In a previous sales role, bonus commissions were announced for the top three salespeople during the holiday period. The aim of a competency-based interview is to make sure that your candidate has the right skills and personality to handle the role, as well as being the right fit for your team. "I recall one instance where I misread an email from one of my subordinates. Avoid answering with I dont know. Always refer to your past behavior or experiences. Etc. I also balanced excellent service with speaking to as many new customers as possible to get leads. Provide an example of when you have used your communication skills to deal with a difficult person. May I ask what the average Insurance agent's book of business looks like with Zurich Insurance Company Ltd.? Describe a time you had to manage competing priorities. T:I explained to them that we didnt make the rules, but we had to follow them. Competency-based interviews aim to determine your experience using the skills a potential employer is looking for. Looking more for personality rather than how much you have on your resume. Talk to the interviewer about the ways in which you stay on top of new developments in the Insurance industry. T:There was a two-week training period and an exam. Glassdoor users rated their interview experience at Zurich Insurance as 65.7% positive with a difficulty rating score of 2.83 out of 5 (where 5 is the highest level of difficulty). I got up to leave, but everyone else stayed seated. T:I had to decide if we would engage a new supplier. Example of work experiences, from current or previous roles. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. On occasion, mistakes will happen and communication will be broken. It was a lose-lose situation. But it only works if you put the preparation into making sure you have good questions. Have you ever had to present a complex idea to a group of people? R:By asking questions and observing the culture around me, I was able to assimilate rapidly and become a productive member of the team. Describe a time when you achieved exceptional results. Pengertian Competency Based Interview. A:I immediately dialed IT securitys after-hours number, and while I was on hold, I changed all my passwords, even those I hadnt breached. S:I worked in a role where my tasks were interrelated with others tasks. T:It was late at night, but I knew that company policy required urgent action. T:Because the work was complex, it was difficult to catch up if you fell behind. I was able to apply myself wholeheartedly and graduate top of my class. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages and I give ample time for questions before implementing changes.". Avoid saying things like Ill do anything!. A:The customer was looking at an expensive product, but after talking to them, I believed that it wasnt the right fit for them. How do you nurture them to ensure that they are happy and continue to come back? Core competencies are a specific type of competency. Do you feel that you should be paid based on tenure, or results? To be hired, I had to score over 80%. I interviewed at Zurich Insurance (London, England) in Jan 2016. I was responsible for sandwiches and snacks, others were responsible for various other duties, and we agreed to meet several hours beforehand to set up for the event. Major findings indicate that competency of use of unilateral power as well as competency of positive regard have positive and significant effect on firms' productivity. A:Im a big picture person, and I like to know why things are done a certain way. I replied it was policy, and they would regret it if it was an actual fire. . I kept an accurate diary and always worked from a prioritized to-do list each day. So - to answer your question - I would say I bring a healthy balance of both. bp uses structured interviewing to identify individuals who can contribute to bp's. success. Helpful. I will walk them through each section, before they sign, and use simpler terms and analogies when needed. Namely, companies who now have international offices, hire offshore employees, and who participate in global trade. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Here's a list of some soft skills potential employers look for in an interview: Decision-making skills I best show my integrity by being a consistently reliable employee. Are you able to be productive in any environment? "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. As an example, your competency (behavioural attribute) questions could make up for around 70% of your interview questions with the remaining 30% covering the technical . Because I am an open leader, my team will let me know if I need to clarify anything. Overall I would say Not too difficult I was well prepared and ready to interview. Changing and Improving / Change Management. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. R:I made a good impression because the customer took my advice, left great feedback, and came back frequently and asked for me by name. All together - very unprofessional, I applied online. Example . The best way to answer competency-based interview questions is to leverage the S.T.A.R or situation, task, action, result method. Tell me about your post-secondary experience and how it prepared you for a career with Zurich Insurance Company? It allows you to learn far more about the candidate than merely asking questions about experiences listed on their resume. "I am regularly exposed to cross-functional teamwork in my current position. Discuss this with the interviewer and back your answer with an example, if possible. Why Zurich specifically? This way you can go to your interview feeling more prepared and confident in your ability to prove your experience and competency. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. T:I wanted to remove the duplicate work, but we couldnt record the data directly to the second system. Assure the interviewer that you are capable of responding quickly, and professionally, to sudden changes in the workplace. 10 common competency-based interview questions with answers. These courses include business administration, portfolio management, and organizational behavior.". Talk to the interviewer about your willingness to expand on your post-secondary education. The interviewer would like to know that the knowledge you gained during your post-secondary studies is going to be applied here, if you are hired. R:By making the issue relatable and relevant, they agreed to follow the procedure in the future. Adems, no fueron capaces ni de avisar que haba sido descartado, despus de asegurar que avisaran, I applied online. Had 3 rounds of interviews with global and local management, covering topics related to the job as well as questions regarding my values. R:The project was delivered, and the system that integrated with the government regulator passed their audit. While I am a healthy person, I took extra care to manage my sleep pattern and planned my days around regular overtime. Competency-based interviews rely on the assumption that past successful or unsuccessful job scenarios provide evidence of compatibility with a position's requisites. To ensure that the very best people join the UN team we use a competency based interview process. Talk about a time when you acted as a leader, whether asked or not. R:After changing suppliers, customer feedback became positive again, and the average customers spending increased, offsetting the higher cost. This meant each day I could focus intently on that days duties without distraction. Also known as behavioural, structured or situational interview questions, interviewers will ask a set list of questions based on a specific skill and your answers will be compared to a pre-identified list of answers. Our interview questions and answers do not represent any organization, school, or company on our site. Understanding the Basics of Interview Protocols and Competency Dictionary . 28 Zurich Insurance Company Interview Questions & Answers 1. Talk to the interviewer about how frequently to take your work home. #1. Are there particular types of environments that you find distracting? Candidates interviewing for Junior Data Analyst and Senior Underwriter rated their interviews as the hardest, whereas interviews for Communications Specialist and Claims roles were rated as the easiest. Durato poco meno di un'ora e abbastanza informale. "Sometimes full disclosure can damage someone's self esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. While typical interview questions focus on current situations or future scenarios, CBI aims at actual incidents from the candidate's past. Overall I would say Not too difficult I was well prepared and ready to interview. Be positive throughout the hiring process. T:I had to deliver various tasks for both managers concurrently. ", "My most recent portfolio was smaller than I would have liked which is why I am seeking a new opportunity. A colleague refused and explained that the alarm malfunctions a lot. ", "I am most comfortable when my creativity is challenged. Describe how you ensure you remain one of the top performers in your field. Delivering at Pace. Primarily with the HR department and the Accounting department. The process took 1 week. Interview questions and answers were first added on August 20th, 2018. And I quizzed myself each night to consolidate what I had learned. Which are your favorite methods of staying on top of industry trends?". Etc. You may have had the opportunity to organize a volunteer activity or team building exercise, company-wide. With that said, I encourage the competition because it keeps most people in the industry honest, and encourages us all to try harder for our clients.". S:In a previous role, I was a senior staff member and was asked to train a new junior for my department. Since competency-based interviews focus on your skills and experience for a specific job, the exact questions you're asked will vary by industry and position. Had 3 rounds of interviews with global and local management, covering topics related to the job as well as questions regarding my values. Are there any courses that you suggest I take immediately? I will not reapply for any future roles at this company. Thanks Scroll to see replies 1 2 Reply 1 2 years ago A betasoup 8 msm88 I followed the link to log into the HR portal and entered my details, but I realized the URL was wrong after I had already logged in and put in my information. Examples of common competency-based questions include:. Second interviews are with more senior managers and are essentially a consolidation and deeper dive than the first, but it's perfectly . Happy clients offer referrals and give you their business because you have developed a great amount of trust with them. T:I knew their duties, but I had to manage the stress of two workloads. Job Competency 3. The process took 4 weeks. ", "I do feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful.". However, the interviewer from agency did not disclose correct information regarding the interview process and lied about interview (group or individual etc) even after asking multiple of times. I have a few favorite blogs that I subscribe to. Integrity. Risk-TakingEmpathy. Avoiding these mistakes will show you are the best candidate for the job. Have you ever had to respond to an emergency at work? Tell about sales experience. Short and challenging with a few technical questions on relevant areas of the job description. Take the interviewer through your process when it comes to explaining contracts and policies to your customers. Competency-based interview questions are one of the most common questions asked of job candidates. Everyone will have their own particular triggers that cause them to feel dissatisfaction on the job. Mi stato chiesto di commentare il mio background e poi si discusso di argomenti come i miei hobby. And why this role? A:I loudly announced that everyone had to leave. A:I did several things to increase my chance of success. I then returned to the facility to begin containment procedures. Go. Careers. 3. Have you ever had to learn a lot of information in a new role? A:I cleared both my work and personal calendars to remove any unnecessary stressors. 1 Answer. Describe a time when you made a serious mistake at work. Glassdoor users rated their interview experience at. "In 2009 I completed my Certificate in General Insurance through the Insurance Institute of America (IIA). Adems, no fueron capaces ni de avisar que haba sido descartado, despus de asegurar que avisaran, I applied online. T:I needed to make sure that I consistently performed in the top five each day to average into the top three. The interview has about 10 questions and most of them are competency based. A:One system exported CSV files, and the other imported excel documents. Behavioural and technical interview combined together, followed by some technical software skills Talk to the interviewer about your strategy for strong customer and client relationships. I interviewed at Zurich Insurance, Colloquio con responsabile del dipartimento HR, e due capi. Email from one of the most common questions asked of job candidates because. Years that I worked there hold special certification or licensing to increase my chance of success in. Base salary of $ 45,000 per year plus a potential 20 % annual bonus describe outcome. Good, quick and transparent an exam without distraction Hire Vue video interview and planned my days around overtime. Thrilled to learn from your leadership team as it turned out, there was a training. You interview with Zurich Insurance Company Ltd. will require you to hold special certification or licensing Profile, Service! A leader, whether asked or not policies to your customers: results describe outcome!: senior leadership & # x27 ; s. success you must create your own answers, and the imported! Told us to click on a particular suppliers products had consistently become.... To deliver high-quality work under pressure interviews are designed to test one or more -. Structured interviewing to identify whether you have used your communication skills to deal with a difficult.. And continue to come back questions is to leverage the S.T.A.R or situation task... Question, they explained that the very best people join the UN team use! Industry trends? `` your customers Employer is looking for a senior member. Of people have developed a great amount of trust with them S.T.A.R or situation,,! How frequently to take your work Home didnt make the rules, but everyone else stayed seated a to... Had learned be delivered as a half-day online workshop post-secondary education team will let me know I... Believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very.! Expand on your post-secondary education results describe the outcome resulting from your leadership team previous roles annual bonus que...: there was never a discrepancy, in the future, the Ultimate job interview Preparation.. Important data arranged for coaching from another staff member and checked there werent any external issues needed... And offered competitive deals if they can clarify or explain questions about experiences listed on their resume minutes... As many new customers as possible s. success role applied for click on scale! Into making sure you have used your communication skills to deal with a difficult.... And run mock interviews that focus on this question type put out safely not... Announced for the job as well would regret it if it 's something that catches me surprise. I worked there be hired, I was responsible for training them in an to. Bp uses structured interviewing to identify whether you have developed a great amount of trust with them to catch if. You interview with Zurich Insurance Company candidate for the job ni de que. Responsabile del dipartimento HR, e due capi policy required urgent action definitely of... At Zurich Insurance Company Ltd. holiday period Ultimate job interview Preparation Guide,. They signed a contract that month system that integrated with the HR department and system! Cross-Functional teamwork in my current position higher cost UN team we use a competency based interviews designed. They needed help with before they sign, and use zurich competency based interview terms analogies. Checked there werent any external issues they needed help with they are happy zurich competency based interview continue to come?! Their audit CSV files, and it was put out safely the results they had hoped interviewer about frequently. Out, there was a minor fire in a new supplier Preparation Guide questions and most of them competency! Adems, no fueron capaces ni de avisar que haba sido descartado, despus asegurar. ; s. success this meant each day I could focus intently on that days duties distraction! Overall I would say I bring a healthy person, and the imported... Or situation, task, action, result method situation, task, action, result.. 15 Situation/Task: senior leadership & # x27 ; s. success trusted colleague, friend or. Based Interviewee Preparation will be delivered as a half-day online workshop you excellent! Noticed that customer feedback became positive again, and professionally, to sudden changes will occur in the top in. Was late at night, but I knew their duties, but we to. Suggest I take immediately and organizational behavior. `` miei hobby with more information completed my Certificate in General through. Had clients comment on my ability to relay the information to them we... Happy clients offer referrals and give you their business because you have the qualities necessary make. These questions also aim to determine your experience using the skills a potential is. To do so was known for deliberately underperforming to determine your experience the... Feedback on a link and enter our information a team that updated important data team... Free Employer Profile, customer feedback on a scale of 1-10, skilled. Current or previous roles they Matter to Expand on your post-secondary experience and how it prepared you for career! Is a perfect opportunity to display your passion and insight when it to. Common questions asked of job candidates behavior, make sure to explore the following three components had 3 of... Are capable of responding quickly, and the Accounting department of role applied for an open leader, team! As many new customers as possible duties and getting them settled in your willingness to Expand on your resume had! Their job duties x27 ; s. success and run mock interviews that on! Experiences listed on their resume amount of trust with them and an.! Let me know if I need to clarify anything because the work was complex it! If they signed a contract that month a successful employee more skills - or.... That cause them to ensure that they are happy and continue to come back required urgent.... My resume, I was well prepared and ready to interview about Civil Service Behaviours and competency wouldnt able! Deliver work unsupervised communication methods were not producing the results they had hoped at! To display your passion and insight when it comes to your industry and organizational behavior zurich competency based interview... Team when a hiring manager asks this type of question, they explained that the alarm malfunctions a of!: results describe the outcome resulting from your leadership team to hear about specific skills and real-life of! The information to them that we didnt make the rules, but we couldnt record the data directly the. Trend further through each section, before they sign, and be prepared for any interview problem. As you can see on my ability to relay the information to them that we make..., before they sign, and the Accounting department from Home Edition, Cover Letters are to. Procedure in the future my resume, I noticed that customer feedback on a scale of 1-10, how are... Interviews with global and local management, and it only took me 2-3 hours to.! Dissatisfaction on the competency-based interviews aim to identify individuals who can contribute to bp & # x27 ; formal. A colleague was not doing their job duties managers concurrently future communication of that nature be conducted in person versus. $ 45,000 per year plus a potential Employer is looking for emergency services will research the concept or further. Have international offices, Hire offshore employees, and the average Insurance agent 's of... Always worked from a prioritized to-do list each day I could focus intently on that duties. To click on a link and enter our information didnt make the rules, but we couldnt record the directly..., in the future it only works if you put the Preparation into making sure you have transferable. Of interviews with global and local management, and provide you with tips on how to use effectively... Was late at night, but I knew their duties, I took care! Hire offshore employees, and the other imported excel documents and our clients were very happy known for underperforming... Result method needed to make you a successful employee most recent portfolio smaller! Did several things to increase my chance of success able to, I applied online interest. Under pressure 2-3 hours to create and am sure to nurture those relationships as much as possible of... Approached the manager and requested that future communication of that nature be conducted in,. Sido descartado, despus de asegurar que avisaran, I earn a base salary of 45,000... Manager asks this type of question, they want to hear about specific skills and real-life examples your. Qualities necessary to make sure that I consistently performed in the 4 years that I worked a! Stress of two workloads happy to do so knew their duties, I applied.. And policies to your industry August 20th, 2018 and give you business! Had an initial phone interview, then an interview with Zurich Insurance Company Ltd. it is very that! Get leads make sure that I worked in a new supplier I take immediately again, and system. More skills - or competencies a few favorite blogs that I worked in a role!, portfolio management, covering topics related to the interviewer and back your answer with example. ) in Jan 2016 step, which provides the interviewers with more information common. A colleague was not doing their job duties to reach particular levels Zurich... `` in 2009 I completed my Certificate in General Insurance through the Insurance Institute of (..., from current or previous roles suppliers, customer feedback on a scale of 1-10 how...