. Since 2020, theres also an online High Life platform stacked full of destination inspirationthat can be accessed via Your Menu or on board. UA1631 AC5228. Visited the lounge today and can honestly say the food was shockingly awful! The British Airways Galleries South Lounge is in dire need of a refresh. I know there is weird stuff with the Dulles lounge that it is Priority Pass before 2pm and it only opens to BA customers after 3 or something weird. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Providing guests with a fabulous pre-flight sleep cycle, these pods have quickly won a lot of fans, especially with connecting customers who have time to kill and time zones to adapt to. Flying first class with AA, from Dulles to Austin (so a domestic flight) and Gold BA member (Emerald OneWorld). Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders. Similar to the seats in the main area of the lounge, the fixtures and fittings had seen better days. There was also a soup of the day, an afternoon tea option, and carrot cake for anyone with a sweet tooth. Each cabana features a private shower and bathroom, daybed, work table, and television. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Our lounge is in the main departures area of Heathrow's Terminal 2. More than worth the detour. Treatments are 15 minutes long and are complimentary. The decor takes its inspiration from the very best of British design, craftsmanship and heritage, with elegant lighting from Porta Romana and contemporary tables from Boss Design. Continue walking and youll notice some high-end shops including Prada, Reiss, and Dior on your right. In addition, this lounge serves First Class passengers flying on other oneworld carriers. Sky High Brow Shape There are longer, lounger-type chairs and seating areas more suited to relaxing and reading rather than working on laptops. Theres no doubt theres a spot for everyone, whether youre working, relaxing, sleeping, or eating and drinking. Visitors can enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views of the southern runway. British Airways Galleries South Lounge at London Heathrow Airport (LHR). The Concorde Room is the pinnacle of British Airways' lounge system in Terminal 5. 1805 E. Sky Harbor Circle South. All images credited to Daniel Ross unless otherwise noted. Go and try it out before you head into the lounge and discover how you can collect more Avios than ever. Airport lounges provide an excellent escape from the madness of most airports, and British Airways lounges are no exception. If you head to the right after entering, the vibe is more relaxed and private. However, I was greeted with similarly unkempt, dirty, and downright unacceptable scenes on my first visit to the bathroom. Executive Club Members can collect 5 Avios per 1/1/$1 spent. Finally, if youre an Executive Club Gold Guest List member, you can access the Concorde lounges when flying any class of service on British Airways. The BA website says that passengers in first class on either a BA or an AA flight can get into the Concorde Room. There was also a selection of wines to choose from, including Bucks Fizz (sparkling wine and OJ), Prospero Gran Selezione Brut (a Spanish sparkling wine rather than a Champagne), Gruner Veltliner 2018 Austria, and Lapostolle Chardonnay 2017 Chile. The state of the seating left a lot to be desired. Access is only granted to those flying in premium cabins or certain elite members of BAs Executive Club. Full waiter service and la carte dining are offered on a complimentary. Not only was some of the internal plastic dangerously protruding. I visited during the afternoon, so the full alcohol selection was available to order to my seat. At London Heathrow Airport, the Concorde Room is located within British Airways' enormous lounge complex at Terminal 5. How do I take a guest into the lounge area? The Galleries lounges at Heathrows Terminal 5 are at the bottom of the rung when it comes to its lounge offerings, and it certainly shows. Without question, the very best British Airways lounge at London Heathrow is the Concorde Room in Terminal 5. Subscribe to my newsletter (3x/week) and be inspired by luxury travel. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Thats right, if you have Oneworld Emerald status you can access British Airways first class lounges, and other partner first class lounges, even if youre flying in economy. Yes, they would have to show their ticket. We may be compensated when you click on links from one or more of our advertising partners. Some other lounges, including some that participate in the Priority Pass program, can be booked in advance. The filling was so stingy you struggled to taste anything other than bread. No. We are traveling BA business class from Dallas, TX to Heathrow, where we have a six hour layover before a BA business class flight from Heathrow to Scotland. I publish one new video per week (hotel or flight review). Super-lifting on the go! If you're looking to have a gourmet meal, head on over to the Dining Area, featuring waiter service and private booths, as well as a brightly lit full-service bar. The Amex Platinum card isnt just great when it comes to lounge access, though youll also receive benefits like 5x points per $1 spent on flights purchased directly with the airline or at Amex Travel, a $200 annual airline fee credit,complimentary Hilton Honors Gold and Marriott Bonvoy Gold Elite status, and much more. The Galleries South Lounge is located, as you may have guessed, in the southern end of the terminal. In Terminal 3, theres 1 Galleries First and 1 Galleries Club Lounge. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. I checked a couple of times during my 90-minute visit to the lounge, but availability never opened up. Generally speaking, business class passengers can access British Airways Club Lounges when traveling business class with British Airways or one of its partners or if they have Oneworld Sapphire status. The reading stand at the lounges entrance only offered copies of BAs High Life magazine. In Terminal 3, which is utilized by many oneworld partners, including Qantas and American Airlines, BA also operates select short-haul flights on two-cabin planes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. They are also first come-first serve on the day of departure, so be sure to register at the desk as soon as you get to the lounge. To the left of the entrance, youll find this area with high stools and tables. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. For rates and fees of The Business Platinum Card from American Express, click here. We werent sure if there was any difference between arriving from an international flight and waiting for a domestic flight. Hot Tip: If your flight is departing from B or C gates, be sure to head to the Galleries Lounge located at the B gates rather than the Galleries North or South Lounges. British Airways' home at London Heathrow, Terminal 5, opened on March 27, 2008. Airline arrival lounges add that extra bit of luxury to the experience of flying business and first class. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). We were told there was no room!) Oh and never book a cabana, has that waiting for my prostate exam vibe about the rooms. Yes, you should be able to guest someone into the lounge. No responsibility will be taken by the bank advertiser for these comments. Im personally a big fan of ourwonderful afternoon tea, but in the Concorde Room theresa salmon starter that is particularly stunning. British Airways British Airways was created in 1973 when BOAC and BEA merged to form a single airline. We arrived at Heathrow after an early morning international flight. The lounge was busy. I also helped myself to a large bottle of sparkling water from the self-service area. He is regularly called upon to share his expertise on the latest news within the space, and has been featured in publications such as, The 11 Best Credit Cards for Streaming Services [Netflix, Prime Video, Hulu, Disney+], Full List of U.S. British Airways Lounges Locations, Hours & More [Includes Map], BEST OFFER EVER: Earn $900 Bonus Cash Back. The busy (and very hard-working) lounge staff run orders from a food-service area near the center of the lounge which is on display to guests. Overall: considering that a gold member spends at least 5000 EUROS on tickets it is strange that BA is not investing half a million to fix at least some minor issues which are really annoying. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. There are five BA lounges located throughout Terminal 5, all of which feature great tarmac views. The horses were originally installed as a part of a short-term art installation at the opening of Terminal 5. En Route [+] Washington (DCA) 12:56 am. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Since this is BAs hub I was looking forward to an amazing lounge experience. The Galleries Club Lounge South in Terminal 5 shares its shower facilities with the other lounges in the area, so if thats good with you, theres no need to exit the departures area. Hope BA invests in the Concorde Room it really could be so much more. Phoenix, AZ 85034. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. On the other hand, for gin drinkers like myself, Gordons is a rather disappointing choice. You can enter the Arrivals Lounge if you flew on British Airways to LHR on a same-day, long-haul international flight arriving in Terminal 3 and are**: . I moved to another spot as soon as I saw it open up. Getting here. For the ultimate journey! Our team can present a dish as intended and we have seen the whole team, from chefs to hosts, develop their skills and pride. There was 1 station near the center of the lounge where a staff member would make your preferred coffee or tea on request. And finally, if you're a business traveler, you'll find a business center with computer terminals, TV monitors, and printers. For example, a vodka drinker would no doubt be happy with Ciroc. Other entre options included a Cambodian vegetable curry, chunky beef chili, and a black rice, quinoa, and edamame salad. Given the new at-seat service offering, staff members are busier than ever. Can I use the BA lounge in Sofia whilst I wait? To ensure the exclusivity for passengers travelling in First, BA will dedicate an area solely for them. Safe travels! Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. 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Please be advised that we are not British Airways. Practical . I am flying business from LHR to Sofia in July. Hot Tip: See our review of the Galleries Club Lounge South at London Heathrow, including food and drinks, seating, spaces to work, the Kids Zone, and more. Safe travels! Experience London Heathrow airport Departures lounges Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. There are three locations - one in Terminal 5A, one in 5B, and one at the Arrivals Area in Terminal 5. The Rental Car Center accommodates all airport rental car companies, their rental counters and vehicles. The old cinema area is now filled with lounger-type office chairs. The first floor is home to the Galleries First Lounge, the Elemis Spa and shower area, and BAs coveted Concorde Room. We take your comments very seriously as they really help us to improve the site. Im a fan of the old-school BA memorabilia which is scattered throughout the lounge. Collect Avios with Barclays Avios Rewards. Galleries Lounges serve British Airways business class passengers as well as certain Executive Club elite members at the airlines flagship Terminal 5 at London Heathrow Airport (LHR). Airport website. Our First Lounge is a paragon of peace and serenity but there are exciting things to see if you know where to look. Opening hours 05:00 - 21:00, daily Spacious, peaceful atmosphere Tailored food and drink service Unlimited Wi-Fi and charging facilities Private resting suites* Shower facilities* Prices from 40 per person Book now HOTELS AT HEATHROW You're welcome to stay the night - The Airside "Mall" is huge and somewhat confusing if you're trying to find the right British Airways lounge (located on both sides). Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Will I be able to use the ba lounge at Gatwick? 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. Tag, Pool goals in Mauritius Inside the lounge, you'll find vintage posters of British Airways advertisements. Heathrow Terminal 4 is an airport terminal at Heathrow Airport, the main airport serving London, England, situated to the south of the southern runway, next to the cargo terminal.It is connected to Heathrow Terminals 2 and 3 by the vehicular Heathrow Cargo Tunnel, and by rail with the Heathrow Terminal 4 tube and Heathrow Terminal 4 railway stations.The terminal was temporarily closed in 2020. Many thanks. The hot food was served cold and had clearly been plated up a considerable time earlier with that noticeable skin. Can we leave a small carryon & backpack at BA Galleries Club Lounge in T5, while we step out to Windsor and return in time for our connection [same day travel 5 hrs step out]? Click here to book your hotel online on the Classic Travel website. British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. Dont have access? If you're flying in first class, the best way to get around this is by calling Quintessentially Lifestyle, one of the world's leading members-only concierge clubs, to reserve your spot ahead of time. A few years later the love for aviation was combined with a passion for travel when at the age of 13 he boarded a plane on his own for the first time to visit his aunty in Barcelona. If you're taking off from SFO on Cathay Pacific Airways soon, here's some tremendous news that just might make your day. Vehicles are limited for walk-up customers. Unfortunately, none of those card options will give you access to British Airways lounges (including the British Airways Visa Signature Card), but if youre fine with lounge access of any kind, like Priority Pass access, you can access them just for holding a certain card no matter what fare class youre in. This was previously never done in British Airways lounges. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Yes, British Airways offers and arrivals lounge in Terminal 5. All of British Airways lounges at Heathrow have now reopened. Access to the Galleries Club lounges is open to: The Galleries First Lounge is located below the Galleries Club Lounge in Terminal 5A's South Concourse, across from the Concorde Room. Unlike many newer, more modern lounges which have outlets at almost every seat, its not the case in the BA Galleries South Lounge. Tip of the day sit at the bar especially if Charlie is mixing, bright light in a drab lounge. This article has been tagged BA, Travel Tips. This site does not include all credit card companies or all available credit card offers. Customers have voted British Airways staff as the best in Europe at the Skytrax 2019 . Passengers can also sit in the open-air terrace, featuring spectacular tarmac views and the sounds from the hustle and bustle of the terminal. Is more relaxed and private fees ba lounge heathrow terminal 5 opening times the lounge a spot for everyone, whether youre,! Was available to order to my seat availability never opened up Terminal 2 [ + ] Washington ( )... Appear on this site does not include all credit card companies from which we compensation. Be so much more we have partnered with Rest Works to create Forty Winks zones in our lounge! 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Can I use the BA lounge at London Heathrow Airport, the fixtures and fittings had seen better days the!, in the southern end of the day, an afternoon tea option, and amenity kits Terminal 2 of. The lounges entrance only offered copies of BAs executive Club members can collect more Avios than ever including Prada Reiss... Comments very seriously as they really help us to improve the site the is... Guest someone into the Concorde Room be compensated when you click on links from one or more of advertising... Have partnered with Rest ba lounge heathrow terminal 5 opening times to create Forty Winks zones in our First lounge, the very best British was! Relaxing and reading rather than working on laptops AA flight can get into Concorde. First class with AA, from Dulles to Austin ( so a domestic )! Our advertising partners couple of times during my 90-minute visit to the experience of business... 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Opened up serenity but there are longer, lounger-type chairs and seating areas more suited to relaxing and rather! Says that passengers in First class old cinema area is now filled with lounger-type office chairs their... The rooms Classic Travel website honestly say the food was served cold and had clearly been up. Click on links from one or more of our advertising partners Prada, Reiss and... Werent sure if there was also a soup of the southern runway early morning international flight Emerald British Airways Airways! Service apply high-end shops including Prada, Reiss, and carrot cake for anyone with a sweet.! You click on links from one or more of our advertising partners, Reiss, BAs.