The help desk will not return any complaint calls. This never happens. This is the best way to manage and repair your business reputation. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! the customer service Rep says no only 1 year of points will be allowed. He says this takes time? Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Here is another blacklist for El Cid, with more similar complaints, 1 stop from $1,479. I cannot no longer afford to pay the Timeshare. We asked for our $50 deposit and gifts, and kept getting the runaround. We were skeptical because there were no promises in writing regarding the renting of points. I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. Charged me for time share that I did not sign for. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. They did not say that they could not accommodate us. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. Have you had any luck with RCI to help you get out of this? I would love if we can get together for one big lawsuit. You pay and they take. We are unable to travel and are being held hostage. We are in the same situation and now contemplating of not paying elcid a dime no longer. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports As for the "trade points for cruises" I have not found any great deals. He can't even pick up the phone, he has to talk on speaker! They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. We were once again concerned that we had no written guarantee of all of the things that we were promised. You are just not talking to the right people. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. Please let me know how you were able to resolve your issues. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor We were also told that the contract did not expire and it does. This was our first traveling out of the country so we went. He said that he would personally rent it out for us and send us a check in the mail. Don't ever buy from them! Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? http://www.timesharescam.com/, I don't want to pay any more into this package. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The next hearing is scheduled for February. There's got to be a way for these thugs to pay for their crime. 3 hours later, they were demanding that we purchase a time share. Book a hotel today and pay later with Expedia. We will be in our 90s at their rate. Absolutely Amazing Vacations and Travel, LLC. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. RCI says its not them and my wife calls El Cid she bounces back and forth. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. For more results perform a general search for "El Cid Vacation Club". All El Cid resorts are fraudulent and scheme off innocent people. We are here and people are discriminating and the all inclusive is a [censored] show. I agree. Anyone having any success? If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. Click here to get notifications about new complaints of El Cid Vacations Club. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. We cant afford to lose 165000. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. EL CID is a rip-off company that lies EL CID to get you signed up. Any suggestions. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although I was held hostage with no food all day until we agreed to buy timeshare. Common Complaints: Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. OR at least have them 1. Those of us who have been cheated are many. Im in the process of trying to get out of my contract, which is paid in full. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. Altogether, my spouse and I own millions of points on two contracts at El Cid. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! Do any one please help me how to get out this package. You pay and they take. We were subjected to hours and hours of presentations and promises. Jan 16 2023 10:30 PM People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. strict standards for business conduct. Corporate Advocacy Program: How to repair your business reputation. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. http://elcidvacationsbeware.com/ Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Or a full refund, you are telling us. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend Can we not all get together with a class action suit against El Cid? Fully met our expectations. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Copyright 1997-2023 Ripoff Report. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. They are a one way service. Our experience is June 2014 in Mazatlan. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! My name is Pedro. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The complaint has been investigated and resolved to the customers satisfaction. We were sold an El Cid TIMESHARE. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! Desired outcome: Sign in now to access your club member benefits and start planning your next vacation! Claim it and get a lot of features. Has anyone had any luck with getting out of Elcid? Perhaps I am not using the timeshare properly? Please email me how you were able to resolve this situation. We purchase an El Cids timeshare in Cozumel in 2004. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. You are dishonest and lie about the benefits available to owners. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. My husband called reservations 10 days prior to arrival to request a handicapped room. We've already paid over $29,000 in payments and maintenance fees. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. with your points and just enjoy it all. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. Well, they never processed the paperwork for Wyndham so we are now paying on both. Please count me in on this lawsuit. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. Our reservation was made in June of 2022 for November 2022. I could go on and on. We told them within an hour that we wanted to cancel the contract. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. Since El Cid cannot stand up to a written contract how can they be trusted at all I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. RIP OFF! This will surely increase the credibility of your complaint. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Guy named Brandon screwed us so bad. Read the contract carefully to see if it says anything about termination. They should understand that nobody wants to loose money especially if they are financially struggling. Find more than 36,418 complaints| Ripoff Report Sign In arrivia, Inc. d.b.a. For of all it was a high pressure sale. When we protested, the manager told me to "shut my mouth" and continued to badger us. I am soooo upset that Inpurchase this timeshare. DO NOT BUY FROM EL CID! Estimated amount consumers saved since 1997: $15,590,010,907. I have been scammed by El Cid. I would join a class action suit against El CID. We now have lawyers from the Owner's Advocate helping us. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. How those businesses take care of those complaints is what separates good businesses from the rest. Tell us why our 2022 points transfered to RCI. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 Customer service at El Cid Vacation club points and reservations. A & T Real Estate Holdings. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. We are being held hostage by el cid vacation club. These guys are nothing buy liars. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Fraud from the start. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Forgot Password Toll Free. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. I am paying a product that I am not using. This will surely increase the credibility of your complaint. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. We highly recommend you not buy a timeshare here. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. Hotel Marina El Cid Spa & Beach Resort: Fantastic! Page Status Information. MOST POPULAR London. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Any help is appreciated. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. We are just returning from a vacation at El Cid in Cancun area. Any lawsuit I would be interested. Login to Your Account. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. When we attend, we already had a timeshare? When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. I would have to pay to roll over my points to the next year. paulfundir@aol.com. Imagine how much money they are stealing. We signed up less than a week ago(maybe 6 days now). This review was chosen algorithmically as the most valued customer feedback. OR at least have them 1. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. In Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable with no charges this... Owner 's Advocate helping us for of all of the country so we.... Im in the vacation timeshare Owners service from San Francisco to Mazatln how businesses! Recommended to me by RCI, who has had numerous other complaints El. 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