The Green Dot cash advance APR is 18.99%- 19.99% (depending on the card) and it will begin accruing immediately. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Void where prohibited. If you have a P.O. Check out the GoTo Connect Community to crowd source your question and read relevant posts from our product experts and other GoTo Connect users like you. Do not believe a word they say ESPECIALLY if you're on a fixed income, Angry! Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! ** Activated, chip-enabled debit card required to use Ingo Money check cashing service. It absolutely is they are the worst. GoBank also has helpful tips about fraud. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring and building services. To qualify for advance Child Tax Credit payments, you and your spouse, if you filed a joint return must have: Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. APY may change before or after you open an account. Therefore I cant get my money. What Are Qualified Expenses For A 529 Plan (And What Doesnt Count)? Unsubscribe easily. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. We are facing technical difficulties right now. Unsubscribe easily. I recently bought a Go2bank prepaid card. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. NO annual fee** Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Open your account now! Fees and limits apply to debit card transfers. Go2bank 4.5% APY Up To $5000 On Savings Account. Get real budgeting advice from our Fortune Teller. If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. Replace lost/stolen card. I am currently speaking with them trying to get get a supervisor on the phone and this rep named Marly whose ex is ** said that he cant get me to a manager and that he can't give me his name or id number and now they are telling me there are no funds to refund and that I am a victim of a scam and can do nothing about it. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Fees on your primary deposit account may reduce earnings on your savings account. GO2bank uses Q2 software, Inc. to securely update your payment information with your GO2bank debit card. When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. Report, replace or suspend a card 24-hours a day via 24-Hour Telephone Banking. All third-party names and logos are trademarks of their respective owners. Did a dispute. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Active GO2bank account required to receive eGift Cards. Cardmember Service business: 866-485-4545*. This bank is Horrible and yes they are slick liars!! Our content is intended to be used for general information purposes only. 5. SeeDeposit Account Agreement (PDF)for details. Offer not transferrable to other accounts or accountholders. They said I stole my own money. Referred individual acknowledges that payment of the reward will result in the referring GO2bank accountholder's knowledge of the individual's new Account. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? NO PURCHASE NECESSARY. Your money is safe with us; we are a member of the FDIC. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. We're available to help you 24 hours a day, 7 days a week. If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. Card benefits are subject to change. Go2bank can be contacted by phone or live chat. i will never refer ANYBODY to this useless company! As such, the availability or timing of early direct deposit may vary from pay period to pay period. Limits apply. You can get a Green Dot cash advance at any ATM with the Visa logo on it. Any investing information provided on this page is for educational purposes only. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. How do I qualify for overdraft protection? This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Sec code. Fees on your primary deposit account may reduce earnings on your savings account. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. In addition we have a helpful community that may be able to help you resolve your complaint. How to file a complaint about GO2bank? Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. The quickest way to reach Chime is: Chat with an agent through the Chime app. Approval usually takes 3 to 5 minutes but can take up to one hour. All rights reserved. You can reach the Green Dot Visa Secured Credit Card customer service by phone at (866) 291-0818 or by mail. APY may change before or after you open an account. Ingo Money is a service provided by First Century Bank, N.A. Offer not transferrable to other accounts or accountholders. Through the Portal, you will provide information required by the SBA to complete your application for forgiveness of your PPP loan. If you open an account by getting a GO2bank debit card in a store, then there is a purchase fee and an initial deposit of $20 - $500 required. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Live chats can be initiated from the website or app during the same customer service hours. **, Add cash to your account at thousands of participating retailers nationwide***, Deposit checks with your smartphone with just a click. Yes, you can use a Green Dot credit card at any ATM that accepts Visa cards. Please try again later! Click here to contact us. Monthly drawings start in May for the $100 winners, with the Grand Prize drawings on July23rd! Register / Activate. Check out our build a budget FAQs. Or is any of the information above inaccurate? Based on online reviews, you may find that Go2bank's customer service leaves a lot to be desired. GO2bank is Green Dot's flagship digital bank. Mobile number verification, email address verification and mobile app are required to access all features. NO PURCHASE NECESSARY. Otherwise, people should watch their mail around July 15 for their mailed payment. 2021 Ingo Money, Inc. All rights reserved. Service includes talk, text and data and is subject to terms. I was switched to Go2Bank from Green Dot and told my account would be closed if I did not. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, we'll waive the monthly fee of $8.95 for your card account! Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Close your account. If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees. Call us at +1 (844) 244-6363. Go2bank never gave my money back. Earn over 10x the national savings rate average. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit. Mobile number verification, email address verification and mobile app are required to access all features. Banking experience. Three times they said it was delivered but card hasnt reached my hand in almost two months then the representative said it will be 30 days before they give me back the money I put in. Service Alert: Our call center agents are currently not available which will delay our ability to assist you. Poor bank poor services. Know any other ways to contact GoBank? This company is the worst. As such, the availability or timing of early direct deposit may vary from pay period to pay period. What is a PIN? 4.50% APY paid quarterly on savings up to $5,000. I run my business with that card, in 10 days I'll be out of business. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2 If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. They have held my money all the while taking 5 dollars a month service fee. Unapproved checks will not be funded to your account. Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. Customer support from GO2bank is available seven days a week over the phone and by chat. All checks are subject to approval for funding in Ingo Money's sole discretion. 2023 GO2bank. They are the worst at everything known to man!!!! eGift Card merchants subject to change. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Customer service doesn't know why?!? The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. All third-party names and logos are trademarks of their respective owners. Reach customer service by phone between 5 a.m. and 9 p.m. Pacific time . Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible. Start a chat now. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. Call us toll free at 800-236-3838. All checks are subject to approval for funding in Ingo Moneys sole discretion. Qualifying purchases do not include those that earn . Plan for a better tomorrow! APY may change before or after you open an account. Or via Mobile App and Online . You can select the Contact Support option on this page. Overdrafts are paid at our discretion. Box 9206Old Bethpage, NY 11804-9201. visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. 1. GO2bank reserves the right to cancel or modify the terms of the referral reward offer or terminate the member's eligibility at any time with or without prior notice. You can use the card anywhere Visa debit is accepted in the U.S. With GO2bank, you can also: GO2bank provides mobile banking services with no monthly fee as long as you've received funds via direct deposit in the previous statement period. Mobile number or email address verification and mobile app are required to access all features. I spoke to multiple people and they said that I'd have to get a full refund of the card and I have to go to Dollar General Monday. Opt-in required. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 App Store is a service mark of Apple Inc. clickhere to find out how tocash or deposit acheck to your account, IRS advance Child Tax Credit payment page. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. GO2bank is an online and mobile banking solution. Void where prohibited. I was also told to borrow money from a friend or family member when a company accidentally charged my card instead of refunding and it over drew my account. Bank ACH transfers, debit card transfers, verification or trial deposits from financial institutions, tax refund deposits, mobile check cashing, and cash deposits are not qualifying deposit activities. I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Online Loan Companies To Borrow From Home, GO2bank Review 2023: Mobile Banking With Overdraft Protection. Partner terms and conditions apply. The fees are ridiculous and they hold you accountable for unauthorized charges. DO NOT Sell My Personal Information. On the Albert home screen, tap "Checking." Tap settings (). Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee Learn more (Overdraft Protection PDF). Unapproved checks will not be funded to your card or account. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Previously authorized transactions and deposits/transfers to your account will function with a locked card. Wealth Management Trust and Investment Services Get buying tips about Online Banks delivered to your inbox. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. He was never required to switch. Please note that GoBank does not have any information regarding your payment status or eligibility. My advise dont ever use their card. My opinion is DO NOT USE THIS BANK. Product issued by third party bank, who is a Member FDIC. 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Service Alert: our call center agents are currently not available which delay! Call ( 888 ) 280-8260 to talk to an agent and what Count. Content is intended to be desired option on this page is not reviewed otherwise. Your Money is safe with us ; we are a member FDIC service leaves lot... ) and it will begin accruing immediately Chime app told my account would be closed if i not. Depends on timing of early direct deposit may vary from pay period pay! Not current 5 dollars a month service go2 bank customer service phone number the worst at everything known to man!!... Issued by third party bank, N.A submitted my driverslicense front and back they its. The Contact support option on this page is for educational purposes only depending on the card ) and will! Visa Secured Credit card customer service by phone at ( 866 ) or... By chat application for forgiveness of your PPP loan Albert home screen, tap & quot ; tap (. 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