Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) ("Ticket Vendor") and other experiences, to you. ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. 1,093 Following. Find Tickets. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html Sell tickets directly from your Ticketek Account. I also purchased ticket insurance. Presented by: How totally useless. ticketek junior ticket age. Invitee B starts purchasing two seats from hold. Methods of collection and/or delivery will be available when choosing your collection/delivery details. This may vary slightly depending on which delivery method you choose. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. When and where can I buy tickets? If I received an invite, does Ticketek store my contact details? You can purchase and reserve tickets in any combination up to the ticket limit for the event. My Ticketek Ticket Delivery. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Restricted view refers to seats that have restricted viewing of the stage or event. endobj Ticketek may charge a reasonable fee for the replacement of tickets. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Those individuals attending as a family do not need to be related to each other. - Membership Services Office at the Club. Where do I redeem my Ticketek Gift Voucher? These members must use their 2023 membership card which has their 2023 . Yes So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Do the Ticketec accept companion cards for the disabled people, and if yes how can we book the tickets for ACCOR stadium Monster Track Jam? $225.00 . Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. For . Press J to jump to the feed. Ticketek acts as agent for the Seller in the sale of all tickets. Invitee A changes their mind and does not proceed with their purchase. Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. Monday (13 March - Public Holiday): 10am-4pm Please refer to Ticketek's. thetempest22. The 2023 AFL season will be the 127th season of the Australian Football League (AFL), the highest level senior men's Australian rules football competition in Australia, which was known as the Victorian Football League until 1989. I checked with AFTERPAY and they confirmed acct is ok, so it appears the problem is with the Ticketek site. Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. How do I update my credit or debit card details once they have been saved? What are the reasons I can request a refund if I have purchased Refundable tickets? - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Ticketek. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Will the event be reserved seating or general admission. Are Refundable tickets offered on Gift Voucher sales? Press question mark to learn the rest of the keyboard shortcuts. A person must have the appropriate form of concession to purchase a concession ticket. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Choose the best delivery option that suits you. 1 0 obj Can I purchase tickets through the mobile site? What happens if I lose/change my phone or accidentally delete my Mobile Ticket? . General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. How do I redeem my Ticketek Gift Voucher? On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. stream Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. GENERAL CONDITIONS OF ENTRY You agree as follows: 1. from the time of entry to the Venue to at all times have in Your possession a valid ticket I've sent an email invitation but some or all of my friends did not receive them. Just tell them you bought them from a scalper and didn't check and then buy proper ones. Membership Office hours: Monday - Friday 10am - 3pm by appointment (excluding public holidays). 3 0 obj When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? Invitee A starts purchasing two seats from hold. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. Amendments may be required to the AFL Junior Policy in accordance with any requirements and directions issued by the Government of the State or Territory in which the Venue is located. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 How do I add my mobile tickets to the Ticket Wallet? How old is a junior ticket for ticketek? Refunds, Payments and Exchanges. Children under 4 are admitted free of charge provided they do not occupy . MM Creative Productions strives to make this concert a welcome experience for all. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Please comply with any stated ticket limit for this event. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. chevron_left. Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Get Tickets The Official Grand Final Lunch. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Premiership Season: Note: At the MCG & Marvel Stadium, where members are required to redeem a daily ticket for entry and additional tickets are not available for purchase, members will have the option to book a ticket for a Junior Under 6 for $0. Were you really laughing your arse off at your own question? If you need to change or cancel your travel plans, contact NRL Travel via customerservice@nrltravel.com or call 1300 675 885 (1300 NRL TVL) to discuss your options. Good luck. Ticketek's service and handling fees range between $4.75 and $5.80. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Family . To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Select an event category type from the Genre drop-down menu and click 'GO'. How do I add my mobile tickets to my Ticket Wallet? You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. WHAT YOU NEED TO KNOW. Can I change to Refundable tickets after I've bought my tickets? We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Pass-outs may be issued at the discretion of the Stadium management. All children regardless of age must be allocated a ticket to attend. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Am I able to 'top up' my Ticketek Voucher with more credit? Yes, all events that Ticketek ticket for can be found on the mobile site. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. If you arrive late, you may not be admitted until a suitable break in the event. The only email I got a generic answer from is: customercare@ticketek.com.au. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. You must provide an Australian postal address to receive Collector Tickets. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. The Ticketek call centre is based in South Australia. Why does Ticketek want to access my Facebook details? When can I request a refund if I have purchased Refundable tickets? Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. If you can get the tickets from another reputable agent , do so, otherwise keep away from ticketek as if something goes wrong , they will not respond or liase with you. Enter the required information in the fields provided. Don't forget to bring your ezyTicket to the event. The Payment Form will display detailed information on your ticket purchase. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. How do I save my credit or debit card details? Persons aged 15 and over as at 1 January in the current year are classified as an adult, unless they hold valid Concession identification. When purchasing tickets for a particular event you may be limited to a specified number of tickets. Why is there a time limit when I buy tickets? Once tickets are added to Passbook, simply open the Apple Passbook app. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. What are the accepted concession cards? In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. DATE. Platinum - $41 / $36 / $12 / $94. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f If you raise the ticket for 18 years it'll grow into an adult. The listing will provide details about any age restrictions . Tickets for Lightnings home games can be purchased online only in 2022. It does, it's 14 for most events. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. How many tickets can be delivered by Mobile Ticket delivery? What are the terms of concession tickets? You can access specific privacy information for Friend Spotter . 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